...designs by Shay Shaw 

FAQ

by Animal >  Birds  *  Bears  *  Buffalo  *  Dolphin & Fish  *  Fox  *   Horse  *  Turtles  *  Wolf  *  Zuni Bears

 Eyeglass Chains  l  Fetish Animal Earrings  l  Fetish Animal Beads  l  Gemstone Earrings  I  Inlaid Earrings

Just For Fun Earrings I  Necklaces  l  Sterling Ear Studs  l  FAQ  l  HOME  Clearance  I  Shipping  I  CONTACT

 

1. How do I place an order
2. What types of payment do you accept?
3. What is the cost of Shipping?
4. Do you take custom orders or special requests?
5. What if I should need a repair?
6. What is your return policy?
7. Tell me more about your jewelry
8. Do you offer wholesale prices?

How to order:  you may use the Add to Cart button and checkout securely using PAYPAL  OR if you will be mailing your payment, email  and include the Item#(s) and/or a description of what you would like to purchase.  Please include your shipping address and any special requests.  I will email you the total due and payment address.  (back to top)

Payment Options: We accept checks, money orders, and major credit cards ONLY through PAYPAL.  It is NOT necessary to have a PayPal account to make a purchase. Please do NOT send your credit card info via email, or request to call it in by phone as ALL charge cards MUST go through PAYPAL which is a secure site. I will be happy to send you a PAYPAL invoice that will have a link to complete your payment on line.  You my also mail payment by check or money order.  Please email for payment address. (back to top)

Is PAYPAL safe to use?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant. 
More about PAYPAL 

SHIPPING RATES: I ship within 2 business days of order: USA First Class Postal with Delivery confirmation or internationally worldwide. Shipping is calculated at time of checkout and will be based on total cost of items shown in cart.   (back to top)

USPS 1st class Domestic Shipping rates: * Will not show on shopping cart
enter zip code on checkout page to display total with shipping

Cart total  $16.99 and under

Cart total $17.00 to $31.99

Cart total $32.00 to $59.99

Cart total $60.00 to $109.99

Cart total above $110.00

International shipping rates 

$2.30

$3.30

$4.30

$5.30

$6.00 

appox $1.50 more / will be shown at checkout

Custom Orders: See something you almost like?  See something you'd like if it were just a little different?  Do you have a special occasion coming up for which you'd like your group to have the same jewelry?..  school colors and/or school mascot you are wanting to match? 
Contact me by  email and I will give you an estimate of what it would take to make just what you want. Depending on availability of materials and your time frame, I'll do my best to accommodate your custom order **** Any earring shown in silver can be made with gold by special request ****  (back to top)

REPAIRS I take care in making  jewelry to last, but sometimes it doesn't. If you have a problem, contact me and I'll make arrangements to repair the item. If something breaks, please try to gather all stray pieces to send back. Buyer pays shipping to return item for repair and may be asked to pay a small charge for the return postage back.  (back to top)

Return policy:  Customer satisfaction is important to me. You may return an item for refund or exchange within 15 days of the shipment date. The item should be unworn and in its original condition.
To arrange for a return, please email and I will send you a return shipping address. You may want to insure your return as I cannot be responsible for lost or misdirected returns.
When your returned item arrives, If it is the same condition as when it was sent out, I will issue a credit in the method in which you originally paid  (PAYPAL or check)  for the Selling price of the item(s). Shipping and handling fees are non-refundable.  (back to top)

 

Each piece of my jewelry is one-of-a-kind or made in small limited quantities (5-8 pieces).  While the style or theme of my jewelry may be similar, each piece will still be unique. My jewelry is made in America with high quality beads and well-made components so it will look good, last long, and feel comfortable to wear. The beads I use are imported from many countries.  I do not claim or represent that the fetish beads are an authentic Indian craft or are made entirely of the natural stone of reference. Fetish beads may be stabilized or enhanced, to brighten the color and harden the substance, or be block, which is a man made material designed to resemble the appearance of, but not duplicate the properties of the natural gemstone. (back to top)

wholesale inquiries:   We do have a reduced wholesale price in quantity purchases of 40 items or more to BRICK AND MORTAR shops, not to web only retailers. Please email to inquire  (back to top)


Sedonaflame .. collection of handcrafted jewelry by Shay Shaw.